# Terms of Service
**Last Updated: 29 June 2026**
Welcome to Electrowide. These Terms of Service (“Terms”) govern your use of the website electrowide.in (“Site”) and the services offered by Electrowide (“we”, “our”, “us”). By accessing or using our Site, you agree to be bound by these Terms.
## 1. About Electrowide
Electrowide is an online marketplace operating in India that connects customers, technicians (Pro Partners), and sellers for LED TV spare parts and electronic components. We facilitate the listing, sale, and delivery of products through our platform.
## 2. Eligibility
You must be at least 18 years of age to create an account and make purchases on the Site. By using the Site, you represent and warrant that:
– You are at least 18 years old
– You have the legal capacity to enter into binding contracts
– All information you provide is accurate and complete
– You will use the Site in compliance with applicable laws
## 3. Account Registration
You may need to create an account to access certain features. You are responsible for:
– Maintaining the confidentiality of your login credentials
– All activities that occur under your account
– Notifying us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
## 4. User Roles
Electrowide supports three user roles:
– **Customer**: Buys products listed on the platform
– **Pro Partner**: Verified technician with access to trade pricing
– **Seller**: Lists and sells products through the platform
Each role has specific rights and obligations as detailed in the relevant section of our platform documentation.
## 5. Products and Pricing
– Product information including descriptions, images, and prices are provided by sellers and us in good faith
– We reserve the right to correct any errors in product information or pricing
– Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise
– We may modify product availability and pricing at any time without prior notice
## 6. Orders and Payment
– By placing an order, you make an offer to purchase a product subject to these Terms
– We reserve the right to accept or reject any order at our discretion
– Payment must be made through approved payment methods only
– All transactions are processed in INR
## 7. Shipping and Delivery
Please refer to our Shipping Policy for details on delivery timelines, areas served, and shipping charges.
## 8. Returns and Refunds
Please refer to our Refund Policy for details on returns, refunds, and exchanges.
## 9. User Conduct
You agree NOT to:
– Use the Site for any unlawful purpose
– Post false, misleading, or fraudulent content
– Attempt to gain unauthorized access to any part of the Site
– Interfere with the proper functioning of the Site
– Use automated systems to scrape or collect data
– Impersonate any person or entity
– Engage in any activity that disrupts the Site or other users
## 10. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Electrowide or our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written permission.
## 11. User-Generated Content
By submitting reviews, comments, or other content to the Site, you:
– Grant us a non-exclusive, royalty-free license to use, display, and distribute such content
– Represent that you own or have the necessary rights to the content
– Agree that the content does not violate any third-party rights
## 12. Reviews and Ratings
Only verified buyers (customers with delivered orders) can submit product reviews. Reviews must be honest, factual, and based on actual experience. We reserve the right to remove reviews that violate our policies.
## 13. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
## 14. Disclaimers
The Site and all products are provided on an “as is” and “as available” basis. We do not warrant that:
– The Site will be uninterrupted or error-free
– Products will meet your specific requirements
– Defects will be corrected immediately
To the maximum extent permitted by law, we disclaim all warranties, express or implied.
## 15. Limitation of Liability
To the extent permitted by Indian law, our total liability arising from or related to these Terms or your use of the Site shall not exceed the amount you paid for the product giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.
## 16. Indemnification
You agree to indemnify and hold harmless Electrowide, its affiliates, employees, and partners from any claims, damages, or expenses arising from:
– Your violation of these Terms
– Your use of the Site
– Your infringement of any third-party rights
## 17. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason including violation of these Terms.
## 18. Modifications
We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms. We will notify users of significant changes via email or site notification.
## 19. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam, India.
## 20. Contact Information
For any questions or concerns regarding these Terms, please contact us:
**Electrowide**
Website: https://electrowide.in
WhatsApp Support: +91 6901845419
Email: support@electrowide.in
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By using Electrowide, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.